Contact us
At SuperBox, we are committed to providing professional support for our high-performance multimedia hardware products. Whether you need technical assistance, hardware specifications, or updates on your order, our dedicated team is here to help.
Reach Out to Us
We value clear and transparent communication. Please use the following official channels to get in touch with our support specialists:
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Email Support: luckystarbox318@gmail.com For order-related inquiries, please include your Order Number for faster assistance. Our team monitors this inbox around the clock to ensure you receive a timely response.
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Corporate Address: Room 502, Unit 4, Building A, No. 677 Tongyuan Road, Yunqiao Street, Jinxian County, Nanchang City, Jiangxi Province (Chengtou Garden)
Support Hours
We understand that your entertainment technology should work when you need it. Our customer service team is available:
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Monday – Sunday: 24 Hours (EST)
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Response Commitment: We are available 7 days a week. Once we receive your message, a representative will review your request and get back to you as quickly as possible.
Hardware & Technical Support
As a provider of advanced multimedia devices, we stand by the quality of our hardware. If you are experiencing technical difficulties or have questions regarding your one-year hardware warranty, please describe the issue in detail so our technical team can provide an accurate solution.